Ian Robins joined Speed Medical in 2014 to take up the role of Group Chief Finance Officer.

Responsible for overseeing finance departments managing revenues of around £65M annually, he brings with him a wealth of technical expertise as well as a good deal of relevant experience having previously worked in a credit hire business, medico legal agencies and a firm of solicitors.

Born in Leeds, in 1966, and schooled at the University of Manchester, Ian graduated as an economist before completing his accountancy training with Ernst and Young. While there, he advanced to the role of senior audit manager before seeking a fresh challenge.

As his career developed he was a partner at Liverpool based accountancy practice Westmore Brennand, before becoming Managing Director at Direct Accident Management Ltd. In 2012 he joined Springfield Healthcare Group Ltd as group Finance Director where he led the business through several acquisitions and a major construction development.

Relocating back to the North West from the other side of the Pennines to take up his role with Speed, Ian has already carved out a reputation for efficiency and teamwork – essential qualities for anyone leading a finance function.

Married, with two children in higher and further education, Ian enjoys playing golf and is a keen rugby fan, especially if it’s his son he is watching.

Drawing on over 20 years’ experience in the Medico-Legal industry, Susan Henry has a wealth of valuable industry knowledge and is well-versed in the areas of service delivery and operational processes. She joined Speed Medical in 2004 and has worked in various pivotal roles across the company. After setting up the Expert Liaison team, she became the Operations Manager until she was promoted to her current role as Operations Director, taking complete responsibility for everything operational - from core medical reporting and rehabilitation to the expert panel and customer services.

With a firm belief that ‘partnership’ is the key to success, Susan’s commercially focused approach has proven to be instrumental to Speed Medical’s journey with real improvements to processes, service levels and customer satisfaction as her legacy. Constantly asking the question “What does good look like?” provides the drive to continuously innovate and challenge the status quo.

As a Speed Medical pioneer, Susan’s loyalty to both the company and her dedicated team remains unrivalled. To demonstrate her commitment to teamwork, she’s developed an ebullient management function that operates with the core belief that collaboration is key. “We’re only as good as our people” is the motto that Susan resolutely instils in everyone – and that statement succinctly encapsulates her management ethos.

Susan is passionate about family time, and never more so than when it involves her two sons, Jack and Charlie, and two ‘puggle’ dogs, Ralph and Edgar. Having developed a love for the island of Cyprus, Susan’s downtime ideally involves an aeroplane, sunshine and a glass of wine.

As Commercial Director, Caroline is tasked with driving the sales team – providing guidance, training and motivation – in addition to nurturing relationships with our valued customers and key prospects. Totally committed to fostering relationships that stand the test of time, Caroline ensures they are built upon honesty, integrity and commitment and as a result has earned a solid reputation in the industry.

A vital part of the Speed Medical team for over 15 years, Caroline joined the sales team in July 2012, following five years of Operational Management and appointed Commercial Director in 2022. This varied experience has given her the intimate understanding and deep knowledge of how Speed Medical operates that sets her apart and she remains a ‘go-to’ source of information internally too.

“I feel privileged to work for Speed Medical. The business and staff are dedicated to supporting and assisting new and existing customers. Speed Medical is agile and flexible and it’s a pleasure to work for a company that is growing in the right direction”

"Having spent the last 16 years, working for Speed Medical, I have had the opportunity to continue to grow and evolve alongside the business. I take great pride in the positive impact we have on our customers and stakeholders, each day.  As the business has continued to grow over this time, I have enjoyed working with a diverse team of skilled individuals and can honestly say the fast-paced environment is something I thoroughly enjoy."

With over 20 years’ experience in the medical and healthcare sectors, Operations Director, Sam is responsible for our internal operations departments as well as our nationwide network of medical professionals.

With a proven track record of successfully running large operational teams, large scale procurement and management of supply chains, Sam prides herself on delivering a personable service throughout everything she does.

Since joining Speed Medical in 2006, Sam has played a pivotal role in strategic planning and implementation contributing to continued business growth year on year.

Sam has a wealth of experience and knowledge and has implemented new and innovative ways of working across Speed Medical. These changes have been pivotal in moving the business forward in such a fast-paced environment.

With excellent analytical and leadership skills whilst also being a great people manager, she has built teams of individuals that are committed to providing the best possible service. Sam believes that the key to maintaining an excellent working relationship is to work collaboratively and in partnership with both customers and suppliers.

A self-confessed fitness fanatic, you’ll find Sam at the CrossFit gym in her downtime (strictly Monday-Thursday!).

A well-organised financial leader with a strong results orientation and a ‘can do’ approach to business challenges balanced by well-developed team, customer, and client management skills.

A fully qualified FCCA with over 30 years’ experience within SMEs at board level, Sharon's experience spans multiple industries with 15 years being within professional services.

As her career developed, she became Finance Director for a surveying and architecture firm with the main customer base being solicitors. After which she headed up the finance department for four years working in the financial services industry, specifically the UK’s number one distributor of household and creditor insurance products to the mortgage intermediary market.

Sharon strongly believes that an FD does not need to be boring and passion and high levels of energy are both important factors of success which she brings to the team.

Sharon's spare time is focussed on her partner and four, mostly grown children, as well as her dogs Zara and Remi and her Siamese Ollie.

“No two days are the same at Speed Medical. It’s a fast-paced environment with an ethos committed to improving itself and delighting its customers”.

A seasoned Change & IT professional with over 20 years' experience in successfully shaping, governing and delivering business, digital and IT change helping organisations to achieve their goals across various demanding, heavily regulated sectors including retail, IT and telecoms, utilities and insurance.

Having joined Speed Medical back in 2017 and rising to the Head of Projects a year later, Andrew was invited to head up the Technology team within Speed Medical. The focus of his role is to lead, manage, and develop the provision of effective, resilient, and reliable IT services, actively promoting and embedding new initiatives that further enable business strategy.

A proactive and pragmatic individual, Andrew is passionate about continually looking to drive improvement. He believes in focusing on people and culture just as much as technology and process.

Outside of work, Andrew loves to spend spare time with his family enjoying the simpler things in life. He regularly enjoys visiting the Lake District for long walks with his dog, finished off with a hearty meal in a countryside pub.

"My favourite thing about working at Speed Medical is that the whole company works together towards a shared vision and everyone is always willing to help each other out. It’s a fantastic environment to deliver projects and change!"

Lucy joined Speed Medical in 2019, becoming Head of Projects in December 2021. With over 12 years' Project Management experience, Lucy is responsible for ensuring the effective delivery of projects and change.

Lucy has been instrumental in enabling Speed Medical to deliver new products and services to our Customer and Stakeholders, as well as adapting to changes, of which there are many! With a solutions focused approach she enjoys working with our customers to learn about their businesses, understand their requirements and help develop solutions that meet their individual needs. 

Lucy is the Speed Medical internal cheer leader, her can do attitude and positivity is infectious and she truly embraces the “One Team One Vision” value and will happily jump in to help with any query our customers or teams throw at her.

"Speed Medical have continually held service as a key differentiator in the medical and healthcare sector and this is evidenced by our long-standing working relationships and partnerships. Speed Medical continue to challenge and ask, ‘what more could be done’.  Why do I like working here? Because I share the same philosophy of asking what more can be done and to challenge the norm."

Since joining Speed Medical in 2011, Steve has developed and maintained strong and professional working relationships with his customer base in the South as evidenced in the longevity and consistency of support from his customers.

With an eye for detail, Steve brings 25 years of experience in account and business development, his customers cover all sectors including Insurers, Corporate, SME, Local Authority and Legal.

Steve is based on the south coast with his husband and their Cypriot rescue dog.

Nathan started out his career within the insurance industry working as an Insurance Advisor within a local brokerage, learning the fundamentals of insurance both personal lines and commercial before entering the legal world working as a Sales manager for a large Personal injury law firm. While working within the legal industry Nathan gained expert knowledge around Personal injury and legal expenses insurance which helps him strengthen his relationships to date. Nathan is keen to grow his network and build strong relationships with new and existing contacts from within the industry.

Away from work Nathan is married and has twin boys who he dedicates his free time to. Nathan describes himself as a fitness fanatic, going to the gym 5 days a week at 6am. Joining Speed Medical was a fantastic opportunity.

“It’s very exciting being part of a forward-thinking, fast-moving company with a brilliant reputation within its industry that sets them apart from the others. I couldn't ask to work for a better company."

“After only one week at Speed I knew I had made the right decision, not only was the team welcoming and supportive, their clear ethos of centring the client at every decision, aligned perfectly with my own values. I feel very fortunate to be starting my journey with such a highly respected company.”

Amelia embarked on her career journey with a strong academic foundation, having earned her Law LLB and Master's Degree in Law and Legal Practice. She further honed her legal expertise by completing the Bar Professional Training Course at BPP Manchester.

Amelia's professional career started as a Legal Assistant to a highly regarded KC Barrister, specialising in personal injury law. However, her path took a unique turn when she accepted the role of Legal Service Manager for a boutique medico-legal reporting firm. In this position, she oversaw the meticulous production of CPR reports for PI and Clin Neg cases, showcasing her attention to detail and legal acumen.

Amelia's decision to join Speed Medical was driven by her ambition for advanced career progression and the allure of a greater professional challenge, she is excited by the opportunity to have more direct and meaningful face-to-face interactions, and to use her legal knowledge to assist in her role of Business Development Manager for Clinical Negligence and Serious Injury.